Client Testimonials

Two Key Lessons

“Tommy connected. His story teaches two key lessons: the power of humility and how emotive leadership is a necessary element of a high-performance culture. Better still, he is an engaging speaker and simply great fun! “

Roger Eaton

CEO, KFC Global

Most Dynamic Speaker

“Tommy is the most dynamic speaker I have ever known.”

George B. Forsythe, Ph.D

President, Westminster College

Passion & Energy

“Everything Tommy Spaulding does he does with passion, energy and insight. He gives his whole heart in every keynote. He’s one of the most talented speakers in the country. I can’t recommend anyone more highly for your organization.”

Ken Blanchard

Author, The One Minute Manager

Strongly Recommend

“One of my dad’s favorite sayings was, ‘If you fall in love with your work you will never have to work again.’ He repeated it often because he knew that love is not only the key to a fulfilling career; it’s a catalyst for continued success in business. In The Heart-Led Leader, Tommy unpacks this truth and, through real-world examples, clearly illustrates his own explanation, that, ‘Love and results are not opposites. They are two sides of the same coin.’ I strongly recommend this book to anyone looking to become a better leader, in the most effective way.”

Dan T. Cathy

Chairman & CEO, Chick-fil-A

Masterfully Illustrates

“Tommy masterfully illustrates case by case, person by person, that we’re all in this together.”

Woody Johnson

Owner, New York Jets

Career Changing Read

“Tommy was instrumental in setting the tone for our national conference. He inspired our group to look at the value in every relationship. We received many calls of thanks from our attendees who truly took Jersey-Mikes Tommy’s special message into their hearts.”

Hoyt Jones

President, Jersey Mike’s Franchise Systems


“Tommy Spaulding’s speech inspired our leaders to focus on creating meaningful relationships with employees and guests in order to improve our business and their personal lives.”

Scott Sibella

President and Chief Operating Officer, MGM Grand

Home Run

“We have had outside speakers come to our national sales meetings for years. It honestly has been somewhat hit or miss. But Tommy was a home-run! His message really resonated with our team.”

Dylan Taylor

Global COO, Colliers International

Powerful & Inspiring

“Sage recently hosted its annual Leadership Conference where Tommy Spaulding was our keynote speaker. Without question, it was one of the most powerful and inspiring sessions in our 32 year history. The buzz amongst the attendees about Heart-Led Leadership was palpable.”

Walter Isenberg

President & CEO, Sage Hospitality Resources

Maintaining RElationships

“A fresh, and heartfelt look at creating, building and maintaining relationships that matter. Tommy Spaulding’s concepts of ‘five floors of relationships’ and ‘relational competence’ can produce positive life altering returns.” 

Peter Coors

Chairman, MillerCoors

Engaging & Insightful

“Tommy Spaulding’s keynote was exactly what I was hoping for. He was engaging, insightful and most of all heartfelt. There are many speakers that can inspire from the stage – and he did inspire – but more importantly he connected with everyone in the room. His connection through his stories on the concept of five floors of relationships touched everyone and left a lifelong impact. I would highly recommend him for any organization building a culture of trust and service.”

Jodi Rolland

Managing Director, Hearltand Market Executive, Merrill Lynch

Valuable Assets

“Tommy’s keynote address and teachings will help build a culture in your organization that grows your valuable assets…your employees and customers.”

Larry Kellner

former CEO, Continental Airlines

Highest Rated Speaker

“The Heart-Led Leader message really resonated with our general managers. Tommy was hands down the highest rated speaker of the entire conference.”

Joy Rothschild

Chief Human Resources Officer, Omni Hotels and Resorts

Fully Engaging

“Our whole group was engaged for every minute of Tommy’s talk. They laughed, they cried and 3 weeks later they are still talking about it. I still get e-mails thanking me for finding Tommy. Guys have passed the book on to their wives to read. There is not a better use of your company’s money when having a sales meeting if you want to impact an employee’s life.”

Roger Dankel

President, Simpson Strong-Tie

Connects with Audience

“I’ve never seen anyone connect with and move an audience like Tommy does. His real-life stories speak into our own aspirations as leaders.”

Buddy Brown

President, Independent Hardee’s Franchise Association

Standing Ovation

“Honestly, our first choice was to have a big named celebrity speaker as our opening keynote speaker at our annual convention. That fell through and Tommy was our second choice. Boy did that turn out for the better. Not only was Tommy’s message received with a standing ovation, but he proved to be one of the most gifted speakers I’ve experienced in my 20 plus years working with chambers and associations.”

Mick Flemming

President, American Chamber of Commerce Executives

Extremely Well Received

“Tommy’s keynote was extremely well received by our attendees. Through his candid, personal stories based on his real-life experiences, he provided a great reminder that business has to be about the genuine relationships we establish. His message reinforced that business is always about the PEOPLE, not about the WIDGITS.”

Michael V. Geary

CAE | President & CEO, AmericanHort

Full of Heart

“The Heart-Led Leader is full of heart – and full of stories about real leaders whose courageous examples will inspire you. If you put the principles in this book into practice, it will not only change your life and your organization, but also make the world a better place.”

Dan Pink

Author, Books: 'Drive' and 'To Sell is Human'

Hit a Spot in Our Hearts

“You hit a spot in our hearts about getting better at giving to others.”

Dave Lockton

Chairman, Lockton

Top 10 Speaker

“I’ve never seen anyone connect with and move an audience like Tommy does. His real-life stories breathe life into our own aspirations as leaders. Mark my words: Tommy Spaulding will soon be one of the top ten speakers in the country.”

Steve Farber

Best-Selling Author

Perfectly Captured

“Relationships are the cornerstone of success for any organization and Tommy’s message of focusing on the ROR – Return on Relationships – perfectly captured and reinforced the environment we are striving to create here at BDO. Whether we are interacting with peers within the organization or clients outside the organization, we are all stakeholders and all have a responsibility to develop and nurture genuine and authentic relationships that go beyond simple transactions to serve one another. Tommy’s message resonated with everyone in the room to the point that we are still talking about it.”

Wayne Berson

Chief Executive Officer, BDO

Extremely Impactful

“Tommy Spaulding was our key note speaker last week as we gathered our top 30 Sales Executives from​ across North America. Tommy’s message was extremely impactful to our group. He tailored the message to our attendees and the feedback was incredible. His ability to personalize the message and connect with our ‘best of the best’ was simply amazing. Tommy’s own sales experience added to his relating to the group.”

John Ruble

VP, Global Sales Operations, Marriott Vacations Worldwide

Fundamental & Important

“Tommy’s message is fundamental and important to all of us who are trying to make a contribution to the world. It applies equally to the professional and personal realms.”

Dolf Berle

President & COO, Dave and Busters, Inc.

Better Leader Having Read This Book

“I will be a better leader having read this book and it has solidified in my HEART forever that who I am matters the most – especially to the people who choose to follow me.”

Donnie Smith

President & CEO, Tyson Foods